--- title: 3 Benefits of Contactless Checkout in Healthcare description: Discover how contactless checkout can benefit patients and providers by saving time and money, increasing cash flow, and improving the patient experience. image: https://blog.mybridgemed.com/hubfs/Canva%20images/12.svg --- [![BridgeMed_logo_svg](https://blog.mybridgemed.com/hubfs/BridgeMed_logo_svg.svg "BridgeMed_logo_svg")](http://revenuegroup.com) Open main menu Close main menu - [HOME](https://www.mybridgemed.com/) - [CONTACT](https://www.mybridgemed.com/) - [BLOG HOME](https://blog.mybridgemed.com) # 3 Benefits of Contactless Checkout in Healthcare [Maura Condon](https://blog.mybridgemed.com/author/m-condon) [Share this blog post on Twitter](https://twitter.com/intent/tweet?text=I+found+this+interesting+blog+post&url=https://blog.mybridgemed.com/3-benefits-of-contactless-checkout-in-healthcare) [Share this blog post on Facebook](http://www.facebook.com/share.php?u=https://blog.mybridgemed.com/3-benefits-of-contactless-checkout-in-healthcare) [Share this blog post on LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.mybridgemed.com/3-benefits-of-contactless-checkout-in-healthcare) ![](https://blog.mybridgemed.com/hubfs/Canva%20images/12.svg) Contactless checkout and digital billing methods are on the rise in the healthcare industry. The COVID-19 pandemic combined with growing healthcare consumerism has Americans searching for healthcare experiences that prioritize safety, convenience, and flexibility. Consumers have grown accustomed to digitized payment in other retail industries and expect a similar experience in healthcare. In fact, [56% of consumers](https://www.beckershospitalreview.com/finance/54-of-providers-changed-contactless-payment-strategy-amid-the-pandemic.html) would consider switching healthcare providers for a better payment experience. Features like mobile pay, auto-pay, and online patient portals are emerging in healthcare, and have been shown to enhance patient engagement along the financial journey. As healthcare providers know, a positive patient experience is crucial in maintaining patient retention and a strong bottom line. Here are three ways contactless checkout can benefit both patients and providers: ##### 1. Save Time and Reduce Costs By implementing contactless checkout, healthcare providers are able to streamline workflows and optimize their revenue cycle management. Paper billing and manual processing slows down productivity and reduces efficiency. [65% of patients](https://www.beckersasc.com/asc-coding-billing-and-collections/12-key-billing-statistics-payment-experience-causes-65-of-patients-to-consider-switching-providers.html) reported that they would use a mobile application to pay for their healthcare costs, yet [86% of patients](https://patientengagementhit.com/news/health-consumers-want-digital-patient-payments-from-providers) still receive paper bills from their provider. Additionally, reconciliation and manual AR leave room for human error, which can lead to revenue losses. Contactless payment options can reduce the administrative cost and burden of the RCM staff while optimizing the collections process. The implementation of a third-party patient financing program simplifies the management of patient payments by seamlessly integrating into the provider's system. ##### 2. Increase Cash Flow When consumers are given the flexibility to pay how and when they want, they are more likely to make payments on time, improving provider collections and cash flow. Manual collections and paper billing take much more time to process which slows accounts receivable. [83% of physician practices](https://www.meddata.com/blog/2017/10/26/medical-billing-statistics/) said slow payment of HDHP patients is their top collection challenge. Digital payments deliver funds within days, reducing AR days and eliminating the need for collection letters and phone calls. Utilizing a digital patient financing program with contactless checkout empowers patients to pay, which enhances provider revenue.   ##### 3. Improve the Patient Experience In today's healthcare climate, consumers are seeking price transparency and simplicity regarding the financial side of care. Healthcare providers must prioritize the patient financial experience in order to maximize collections and patient satisfaction. [80% of patients](https://www.meddata.com/blog/2017/10/26/medical-billing-statistics/) prefer to pay for the accessibility and convenience of paying for care online. Solutions such as contactless checkout help patients manage their finances and take charge of their wellness, facilitating stronger patient-provider relationships. Transitioning to a technology-driven, easily accessible platform helps to re-engage patients in the payment process, improving their overall experience. Healthcare organizations looking to improve the patient experience and increase revenue can benefit immensely by implementing a non-recourse patient financing program.  BridgeMed allows providers to digitize patient collections, improve patient engagement, increase patient volume, and improve the overall patient experience to increase patient loyalty. Our program is easy and accessible with a digital patient portal and frictionless integration into the health system. To learn more about the benefits of BridgeMed, contact us at [info@mybridgemed.com,](mailto:info@mybridgemed.com,) or visit our website, [www.mybridgemed.com](http://www.mybridgemed.com/) ---   [![Ebook Download](https://blog.mybridgemed.com/hubfs/Ebook%20Download.svg)](https://info.mybridgemed.com/ultimate-guide-patient-financing-download)   ### Leave a Comment ## Related Articles [![](https://blog.mybridgemed.com/hubfs/Blog%20Banners%20(1024%20x%20512%20px).png)](https://blog.mybridgemed.com/how-patient-financing-can-improve-patient-satisfaction) ### [How Implementing Patient Financing Can Improve Patient Satisfaction](https://blog.mybridgemed.com/how-patient-financing-can-improve-patient-satisfaction) Patients are more involved with the financial side of healthcare than ever before. With the rise of high deductible healthcare plans and increased out-of-pocket costs,... [Maura Condon](https://blog.mybridgemed.com/author/m-condon) [Read More](https://blog.mybridgemed.com/how-patient-financing-can-improve-patient-satisfaction) [![](https://blog.mybridgemed.com/hubfs/Blog%20Banners.svg)](https://blog.mybridgemed.com/what-is-patient-financial-health-literacy-and-why-is-it-important) ### [What is Patient Financial Health Literacy and Why is it Important?](https://blog.mybridgemed.com/what-is-patient-financial-health-literacy-and-why-is-it-important) With the rise of high deductible healthcare plans and out-of-pocket costs, providers and patients are becoming more concerned with the financial component of healthcare.... [Maura Condon](https://blog.mybridgemed.com/author/m-condon) [Read More](https://blog.mybridgemed.com/what-is-patient-financial-health-literacy-and-why-is-it-important) ### Subscribe to the BridgeMed Blog Follow us on Facebook Follow us on LinkedIn Follow us on Twitter ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Maura Condon", "url" : "https://blog.mybridgemed.com/author/m-condon" }, "dateModified" : "2023-09-26T16:04:20.877Z", "datePublished" : "2021-11-05T19:59:58.000Z", "headline" : "3 Benefits of Contactless Checkout in Healthcare", "image" : [ "https://blog.mybridgemed.com/hubfs/Canva%20images/12.svg" ], "mainEntityOfPage" : { "@id" : "https://blog.mybridgemed.com/3-benefits-of-contactless-checkout-in-healthcare", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.mybridgemed.com/hubfs/BridgeMed-01.png" }, "name" : "Revenue Group Inc." } } ```